Terms & Conditions
PINESPARES
Last Updated: 22 October 2026
1. Introduction
Welcome to PINESPARES (www.pinespares.com.au).
This website is owned and operated by SEENSATIONAL TRADING PTY LTD, trading as PINESPARES, an Australian business based in New South Wales.
These Terms & Conditions govern your use of our website and purchases made directly from PINESPARES through this website.
By accessing or using our website, you agree to comply with the applicable website terms. By placing an order, you agree to the applicable terms of sale, subject to your rights under Australian law.
If you do not agree with these terms, please refrain from using the relevant website services.
2. Products and Information
PINESPARES specialises in automotive lighting products, wiper blades and associated replacement components.
We endeavour to ensure that all product descriptions, specifications, photographs and other information displayed on our website are accurate and up to date.
However:
- Product images may be illustrative, and packaging or appearance may vary.
- Manufacturers may update product specifications without prior notice.
- Product availability may change.
- Typographical or technical errors may occasionally occur.
We will take reasonable steps to correct inaccuracies when identified.
Nothing in this section excludes or limits any rights under the Australian Consumer Law.
3. Vehicle Compatibility and Product Selection
Customers are encouraged to verify vehicle compatibility before purchasing automotive replacement parts.
Compatibility may vary depending on the vehicle’s manufacturing year, model variant, trim level, production date or factory specifications.
Any vehicle compatibility guides or product selection tools provided on our website are intended to assist customers in identifying suitable products.
Where compatibility information is uncertain, customers are encouraged to contact PINESPARES before ordering.
If a product is represented by PINESPARES as suitable for a particular vehicle or purpose, your rights under the Australian Consumer Law, including applicable guarantees of fitness for purpose and correspondence with description, remain unaffected.
4. Pricing and GST
Unless otherwise stated:
- All consumer prices are displayed in Australian Dollars (AUD).
- Prices include Australian Goods and Services Tax (GST) where applicable.
- Delivery charges and any applicable additional fees will be disclosed before an order is finalised.
- Prices and promotions may change without prior notice, but changes will not affect an order that has already been accepted.
If a pricing error is identified before an order is accepted, we may contact the customer to confirm the correct price or offer the option to cancel the order.
If payment has been received for an order that is cancelled, the amount paid will be refunded.
5. Orders and Acceptance
Placing an order through our website constitutes an offer to purchase the selected products.
An automated order acknowledgement does not necessarily constitute acceptance of the order.
An order is accepted when PINESPARES issues an express order acceptance confirmation or dispatches the products.
We may decline an order before acceptance for legitimate reasons, including product unavailability, payment failure, suspected fraud or an identified error in the order details.
If we cannot fulfil an order for which payment has already been received, we will notify the customer and provide a refund as required by law.
Customers are responsible for providing accurate contact and delivery information.
6. Payment Terms
Payment for online orders is generally required at checkout unless another payment arrangement has been expressly approved.
Available payment methods will be displayed during checkout.
Payments may be processed by authorised third-party payment service providers.
PINESPARES may offer approved business customers separate credit account arrangements. Such arrangements are subject to individual approval and any separately agreed written credit terms.
Unless expressly agreed otherwise, these website Terms & Conditions do not establish a credit account or entitlement to deferred payment.
7. Shipping and Delivery
PINESPARES currently supplies products within Australia.
Orders may be delivered using Australia Post, CouriersPlease or other suitable delivery providers.
Shipping charges and available delivery options will be communicated before an online purchase is completed.
Estimated delivery dates are provided in good faith and may be affected by factors such as destination, stock availability and carrier operations.
We will take reasonable steps to dispatch and deliver orders within the timeframe agreed with the customer.
If a significant delay occurs, we will communicate with the customer and provide any remedy required under Australian Consumer Law.
Customers should contact PINESPARES promptly if an order arrives damaged, incomplete or incorrect.
8. Returns, Refunds and Exchanges
PINESPARES is committed to complying with the Australian Consumer Law.
Our goods come with consumer guarantees that cannot be excluded under Australian law.
Depending on the circumstances, customers may be entitled to a repair, replacement, refund or compensation if a product is faulty, unsafe, does not match its description or fails to meet an applicable consumer guarantee.
For major failures, customers may be entitled to choose between a refund and replacement, subject to the Australian Consumer Law.
For failures that are not major, PINESPARES may be entitled to provide an appropriate remedy within a reasonable time.
We do not generally provide refunds for a simple change of mind unless otherwise stated in our Returns & Refunds Policy or agreed with the customer.
A change-of-mind policy does not restrict any statutory rights.
Before returning a product, customers are encouraged to contact us with their order details and the reason for the return.
Where the Australian Consumer Law requires us to cover reasonable return costs, we will do so.
Additional information may be provided in our separate Returns & Refunds Policy.
9. Product Installation and Use
Automotive products should be installed and used in accordance with the manufacturer’s instructions and any applicable vehicle requirements.
Customers should ensure that products are suitable for their intended application and comply with relevant road safety regulations.
Where necessary, installation should be performed by a suitably qualified professional.
PINESPARES is not responsible for loss or damage caused solely by improper installation, misuse or unauthorised modification of a product, except to the extent responsibility cannot lawfully be excluded.
Nothing in this section limits rights or remedies available under the Australian Consumer Law.
10. Product Warranties
Some products may be supplied with a manufacturer’s warranty or another expressly stated voluntary warranty.
The conditions and duration of any such warranty may vary by product.
Manufacturer warranties and voluntary warranties operate in addition to, and do not replace, statutory consumer guarantees.
Customers may contact PINESPARES for assistance with product warranty enquiries.
11. Third-Party Marketplaces
PINESPARES may also offer products through third-party online marketplaces, including Amazon and eBay.
Purchases made through these marketplaces may be subject to the relevant platform’s terms, policies and procedures.
These website Terms & Conditions primarily apply to transactions conducted directly through the PINESPARES website.
Nothing in the marketplace’s or our terms excludes any applicable statutory consumer rights.
12. Website Accounts and Security
Customers who create an account are responsible for maintaining the confidentiality of their login credentials.
Customers should notify PINESPARES if they suspect unauthorised access to their account.
We may take reasonable and proportionate steps to restrict access where necessary to protect website security, prevent fraud or address unlawful activity.
13. Intellectual Property
Unless otherwise stated, the PINESPARES website content, including its original text, graphics, layout, logos and other proprietary materials, is owned by or licensed to SEENSATIONAL TRADING PTY LTD.
PINESPARES and SIGHTLAB branding and other associated intellectual property are protected under applicable intellectual property laws.
Product names, trademarks and logos belonging to third-party manufacturers remain the property of their respective owners.
Website content must not be reproduced, distributed or used commercially without the relevant rights holder’s permission, except as permitted by law.
14. Privacy and Personal Information
PINESPARES respects customer privacy and handles personal information in accordance with its Privacy Policy and applicable Australian privacy laws.
Our Privacy Policy explains how personal information may be collected, used, stored and disclosed.
Customers are encouraged to review the Privacy Policy available on this website.
15. Website Availability and External Links
We endeavour to keep our website available, secure and functioning correctly.
However, temporary interruptions may occur due to maintenance, technical issues or circumstances beyond our reasonable control.
Our website may contain links to third-party websites. We do not control the content or privacy practices of those websites.
Nothing in this section excludes liability that cannot lawfully be excluded.
16. Limitation of Liability
To the maximum extent permitted by law, PINESPARES excludes liability for losses arising solely from circumstances beyond its reasonable control or from misuse of the website or products for which it is not legally responsible.
This provision does not exclude, restrict or modify any consumer guarantee, statutory remedy or other right that cannot lawfully be excluded, restricted or modified.
Where liability cannot lawfully be excluded, it remains subject to the applicable law.
17. Changes to These Terms
PINESPARES may update these Terms & Conditions to reflect changes in business operations, website services or applicable laws.
Updated terms will be published on this website with a revised effective date.
Changes will not retrospectively alter the terms of an accepted order without the customer’s agreement or another lawful basis.
18. Governing Law
These Terms & Conditions are governed by the laws of New South Wales, Australia, together with applicable Commonwealth laws.
Any disputes will be subject to courts of competent jurisdiction, without limiting any mandatory rights or protections available to customers under Australian law.
19. Contact Information
For questions regarding these Terms & Conditions, orders or product enquiries, please contact:
Trading Name: PINESPARES
Registered Business: SEENSATIONAL TRADING PTY LTD
ABN: 45 167 224 473
Email: sales@pinespares.com.au
Location: New South Wales, Australia
Website: https://www.pinespares.com.au
We aim to respond to customer enquiries as promptly as reasonably practicable.